Dashboard
Operational control center — health, quality, cost, and user value at a glance
Instant health
Platform status right now-
Calls Today
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Active Now
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Success Rate
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Avg Cost / Call
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Avg Duration
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Goal Achieved
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Failed / Incomplete
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Est. Remaining Calls
Trends
30-day patterns and trajectoryCalls per Day
Success Rate Trend (%)
Spend per Day (NIS)
Avg Duration (seconds)
Product quality
Call outcomes, goal achievement, and failure analysis-
Goal Achieved %
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Partial %
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No Answer %
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Voicemail %
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Wrong # %
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Hung Up %
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Lang Mismatch %
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Callback Promised %
Outcome Distribution
Top Failure Reasons
Operational attention
Costs, user behavior, and items needing actionCost & efficiency
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Total Spend (NIS)
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Avg Cost / Call
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SMS Cost
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SIP Cost
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Twilio Balance
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Days Remaining
User behavior
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Total Users
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SMS Sent
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Total Calls
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Calls / User
Top users by calls
| Username | Calls | Spend | Last Login |
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Items needing attention
No issues detected
User Management
| ID | Username | Name | Phone | Balance | Status | Admin | Telemetry | Created | Last Call | Actions |
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Call History
| Room | User | Phone | Language | Outcome | Goal | Summary | Status | Duration | Cost | 🎙 | Started |
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App Settings
Phone Number Pool
| Number | Label | SIP Trunk | Balance | Currency | Active | Priority | Actions |
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Application Logs
Server, agent, and bot log streams with filtering
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Received SMS
| Time | From | To | Body |
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System
Infrastructure health, pipeline status, risk indicators, and operational events
Live health
Service status and availabilityAPI
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Database
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LiveKit
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Gemini AI
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Twilio Voice
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Twilio SMS
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Telegram
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WhatsApp
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Services Up
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Active Calls
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LiveKit Rooms
Pipeline & classification
Call processing and outcome classification health-
Coverage
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Classified
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Unclassified
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Unknown Outcome
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Tech Failures
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AI Classified
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System Rules
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Manual Override
Risk & alerts
Incidents, capacity warnings, and degradation signals-
Errors (24h)
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Twilio Balance
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Balance Runway
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Failed Calls (system)
No active incidents
Recent operational events
Operational insights and notable activityLoading events...
Maintenance
Audit Log
| Time | Action | Admin | Target | Details |
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